Frequently Asked Questions

Yes. We currently ship within Bulgaria and across Europe. If your country does not appear at checkout, feel free to contact us directly — we may still be able to arrange delivery.

Shipping rates depend on destination. Within Bulgaria, orders of 6 or more bottles ship free. Across Europe, free shipping applies from 12 bottles. Orders below those thresholds are charged the standard shipping rate.

Yes. You are welcome to mix and match. The free shipping threshold is based on the total number of bottles in your order, not on a single wine.

Orders are usually prepared and dispatched within 2 to 4 business days after payment confirmation. During busy periods or public holidays, processing may take a little longer, but never without care.

Within Bulgaria, delivery usually takes 2 to 4 business days after dispatch. Across Europe, delivery is typically 5 to 14 business days, depending on destination and carrier conditions.

Yes, and we hope you do. Chasovnika Winery is located inside the historic clock tower building in the Old Town of Nessebar, making every visit a little more memorable than the average wine stop.

Not always. You are welcome to come by during opening hours. For groups, special visits, or if you want a more tailored experience, contacting us in advance is a good idea.

A visit to Chasovnika is more than a simple purchase. You can expect a historic setting, a warm atmosphere, wines you are unlikely to see elsewhere, and a cellar experience that feels rooted in place.

Very much so. The clock tower setting, the old town surroundings, and the cellar atmosphere make it a favourite stop for visitors who want both a memorable experience and a beautiful setting.

We focus on distinctive wines that reflect character, place, and curiosity. Our selection includes fruit wines and other bottles that stand apart from more predictable wine lists.

Yes. We believe choosing a wine should be an experience, not a guess. Tasting is part of how many visitors discover the bottle that is right for them.

We are not trying to be like everyone else. Our wines are shaped by local identity, individual character, and a willingness to create bottles that feel memorable rather than generic.

Because we are not only a winery and not only a historic site. We are both. The setting is unique, the atmosphere is unmistakable, and the wines are part of the experience rather than just something on a shelf.

We did not decide that ourselves — our visitors did. We simply kept improving the wine, the experience, and the feeling people leave with.

Chasovnika Winery is a historic wine cellar experience in the Old Town of Nessebar, set inside the clock tower building and centred around distinctive wines, warm hospitality, and a strong sense of place.

You will find us in the Old Town of Nessebar, Bulgaria, inside the clock tower building — one of the most recognisable spots in the area.

That is part of the charm: we are all three. Chasovnika is a working wine experience, a memorable stop for visitors, and a place that feels inseparable from its historic surroundings.

If you enjoy beautiful places, characterful wine, and experiences that do not feel mass-produced, yes. And if you come only for a quick look, you may end up staying longer than planned.

You can reach us through the Contact page, by WhatsApp, or in person at the cellar. We are always happy to help with questions, visits, and larger orders.